Our Clients
Thousands of front-line persons responsible for the intervention of verbally abusive or physically violent behaviors have benefited from Verbal Armour Skills® Courses.
Training is open to organizations that need ‘hands-on’ tailor-made training for staff and Individuals who lack confidence in their abilities, have not been formally trained, or have some skills but would like new ideas and strategies that work in real-life situations!
Suited for any job role including:
- Government Organisations
- Parking Inspectors
- Nursing professionals
- Paramedics (Ambulance in field Officers)
- Hospital Security (emergency code black)
- Law Enforcement
- Police Officers
- Correctional Services Officers
- Security professionals
- Transport Security/Safety Officers
- Community Care Volunteer Organisations
- Customer Service Professionals
- Approved Security Crowd Controllers
- Retail Customer Service Professionals
- Job networks organizations
- Centrelink Front Counter Staff
- Customs Officers
- Housing Trust
- Courts Personnel.
Contact us today for further information or to discuss how we can help you.
VIEW THE CLIENT FEEDBACK WE HAVE RECEIVED...
“An extremely motivating and beneficial learning experience providing the skills and confidence to deal with client aggression in difficult circumstances.”
Belinda – ANGLICARE SA
“Useful tools. I feel I could respond to client aggression in a more confident manner and in a way that also assists the client”
Fiona R – ANGLICARE SA
“I’ve done many courses and wasn’t sure I would learn anything new. These techniques were practical and realisitic. Empowered, confident and ready to take on any situation.”
Clair H – HUTT ST CENTRE SA
“Gave me the confidence to defuse situations. Gave me the correct phrases to use”
Jasmine – CITY OF PLAYFORD COUNCIL (SA)
“Feedback from our Spotless Emergency Code Black Security team for the New Royal Adelaide Hospital was Excellent.”
NEW ROYAL ADELAIDE HOSPITAL
“EXCELLENT” I have attended 20-25 workshops with DHA. This was the most useful reality based training I have attended. Much needed workshop.”
Kyle W – DEFENCE HOUSING AUSTRALIA
(Darwin NT)
Excellent content. Best conflict resolution training due to practical examples and scenarios.”
Holly M
EXCELLENT TRAINER – one of the best courses I have ever done.
Paul H – CITY OF PLAYFORD COUNCIL (SA)
Provided the skills to address challenging situations with confidence. After completing the Verbal Armour Skills session, I now feel like SUPERWOMAN, confident and prepared.
Mary – ANGLICARE SA
“This is the best conflict resolution skill type course I have ever done. It is so much more realistic and usable in the field. I now feel so much more comfortable dealing with conflict.”
Abbey A – DEFENCE HOUSING AUSTRALIA (Canberra ACT)
“Before I completed the Verbal Armour Skills Course my aggression was easily triggered. The training has helped my skills in disarming a situation and resolving it without conflict.
Derek – CITY OF PLAYFORD COUNCIL (SA)