Ambulance Paramedics Risk Reduction Courses
Managing violence for Paramedics and First Responders
Working with abusive drug and alcohol fulled assaultive behavior.
Abusive drug and alcohol fulled assaultive behavior against paramedics is a real threat to the personal safety of those on the frontline when providing emergency life-saving care.
Keeping Paramedics safe from verbal abuse and physical assault is not an easy task. Violence will never go away but risks can be reduced by knowing how to disengage and how to respond to verbal threats and challenges.
Guaranteed to be effective for any organisation or role.
Learn from content experts, improve confidence and skills, and never be afraid of conflict again.
Skills
Learn skills allowing you to change and reframe your verbal patterns and avoid the mistakes that most people make when confronted with challenging language.
Resources
Receive proven tools, techniques, and field-tested strategies based on four decades of front-line experience. Valuable communication resources support this active learning course.
Course Content
The session includes understanding primal triggers, redirecting negative comments, setting limits for behaviour modification, and many other easy-to-learn de-escalation principles.
Verbal Armour
Applies the Verbal Armour Skills® Responsive Intervention Model™ to prevent, de-escalate, and manage escalating behaviors.
Individuals and Groups
Tailor-made courses are available for organizations for small groups. Public courses for individuals who want to improve their confidence and skills are available throughout the year.
Custom Courses
The program can be modified to address specific issues and is adaptive to all industries and job roles. Organizations wanting to explore tailor-made group training should contact us via the email address provided below.
What Our Course Participants Have To Say...
An extremely motivating and beneficial learning experience providing the skills and confidence to deal with client aggression in difficult circumstances.
I’ve done many courses and wasn’t sure I would learn anything new. These techniques were practical and realisitic. Empowered, confident and ready to take on any situation.
Feedback from our Spotless Emergency Code Black Security team for the New Royal Adelaide Hospital was Excellent.